FAQs
1. Do I need to pay the sales tax?
No, there is no sales tax on our site.
2. What are the accepted payment methods?
We currently accept payment via Credit Card online or Paypal.
3. Do you accept international orders?
We only ship your order in USA.
4. How much will the shipping cost?
Visit Shipping Policy for more information here
5. Can I pay over the phone?
Sorry, currently we don’t accept any payment over phone. Please visit our website to pick your favorite items and finish your payment online.
6. I am not in love with my order, can it be returned? What if there is an issue?
We only accept refund or return if the product is defective or damaged. We give you 30 days to send it back to us for a full refund/replacement. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
7. Can I cancel/change my order?
You are able to cancel/change your order with no penalty! You must cancel your order within 24 hours from you placed an order.
8. I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at [email protected]. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
More Information:
- Email: [email protected]
- Address: 220 S Locust St, Colfax, IA 50054, United States